We provide products and solutions to our clients that lead to enhanced customer experiences, full management control and the elimination of fraud and theft while reducing costs.

Phoenix POS

Point of Sales
Inventory Management

Phoenix is the result of our team’s years of experience in telecommunications, POS and inventory management. Built on the latest technologies, Phoenix boasts efficient transactional flows and performance gains that provide customers with an exceptional user experience. Catering to the varied operational requirements of the telecommunications industry in both first world and developing countries, Phoenix comes loaded with a rich list of features and modules. Already implemented at three leading telecommunication companies, Phoenix has been given excellent feedback.

Visit MTN Case Study

Phoenix POS Product Suite

Designed and customised to our client’s needs. These modules are designed to ensure that the customer experience in all retail outlets is one to be remembered.

Product 01

Point of Sales

Phoenix, our Point of Sales software solution, is a powerful and fully integrated business and operational tool which allows the retailer complete control and overview of their entire retail environment.

Product 02

Inventory Management

Serialized inventory management involves managing the lifecycle of inventory at the individual item level. Each inventory item is tracked throughout its entire lifecycle using its unique serial number.

Product 03

Pricing Engine

Our Advanced Pricing Engine provides the customer with a powerful tool to configure complex pricing and tax structures within their retail environment.

Product 04


A suite of dashboards that fully represents the business health at a glance.

Product 05

Reporting Engine

A detailed, configurable Reporting tool enabling an infinite number of reports to be customised to the unique requirements of your business.

Network Number Inventory Management (NNIM)

NNIM is a system designed to manage the lifecycle of an organisation’s Network Number Assets upon allocation by the country’s Number Issuing Authority. NNIM ensures the number utilisation is traced and managed, and number recycling follows the Organisation’s Business Rules. Additionally, NNIM manages the SIM master data and integrates it into the SIM supply chain. Key features include:

  • Automated management of network number and device master data
  • Automated recycling and allocation of free number assets
  • Automated management of free pool numbers, with reservation and provisioning support
  • Self-learning capability to construct a number map
  • Automated supply chain integration and support
  • Highly configurable, scalable, and stable product

Visit the Tigo Case Study

Sim Registration

Itemate has unveiled a cutting-edge SIM Registration platform. This innovative tool helps governments and telecommunication firms in overseeing and managing SIM card ownership for security, regulatory compliance, and targeted marketing. It is instrumental in verifying the identities of individuals acquiring, replacing, or utilizing SIM cards. Key features of the Sim Registration platform include:

  • Account Creation
  • SIM Registration
    • Profile Verification
    • Capture Biometric Data
  • Payment
  • Compliance and Verification

  • Interactive Demo

Learn More About Our Bespoke Solutions

Our efforts have yielded uniquely tailored solutions for our clients across Africa, leading to enriched customer experiences and impressive boosts in revenue.

PayJustNow Interface

Engineering a powerful split payment app for PayJustNow

Payment Solutions

In 2019, Itemate Solutions teamed up with PayJustNow - a FinTech startup - to craft the ultimate Buy-Now-Pay-Later solution. Fast forward a few years and PayJustNow's Merchant and Customer community has grown at an astounding rate with over R100million in sales being processed monthly.

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Phoenix Dashboard

Building effective telecommunication solutions for MTN

Inventory Management
Point of Sale

For 17 years, Itemate Solutions has proudly partnered with MTN, Africa's top telecommunications company. Our journey began in 2006, providing Point of Sale and Inventory Management solutions to MTN Ivory Coast. Since then, we've worked with MTN in Afghanistan, Cameroon, Ghana, Benin, and South Africa, fostering strong relationships along the way.

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Revolutionizing Network Number Management for Tigo Tanzania

Mobile Number Recycling
Network Number Inventory Management

In 2013, Tigo Tanzania approached Itemate Solutions with a problem surrounding the management and recycling of their active 15 million mobile numbers. Recycling incorrect numbers was creating a lot of customer dissatisfaction and required significant resources to reconcile and correct the issues. To address this problem, Itemate Solutions designed, built and implemented the Network Number Inventory Management (NNIM) solution.

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Contact us

Need a partner in tech? Let’s get on the same page about your expectations, business objectives, or project requirements. Don’t hesitate to reach out to us today!